Dispute Prevention & Handling Course


  • What is a dispute in factoring
  • Causes of disputes
  • Impact of a dispute
  • How to avoid disputes
  • FCI dispute procedure
  • Please register here for the Dispute Prevention & Handling Course


Who should attend?

Employees working in the following departments: international, client management, collection and operation, risk monitoring. For new and/or smaller FCI members, senior managers are also part of this group.


Study time

The course is designed to be completed within two months.


Study material

Dispute Prevention & Handling Course study material will be provided by FCI



Participants take an on-line multiple choice examination covering the study material. Those who pass will receive a Proficiency Certificate.



150 euros.


Starting date

The course is offered twice a year, starting on 1 January and 1 July.

Please register here for the Dispute Prevention & Handling Course.


To download the brochure of the course please click here

Want to know more about the FCI Educational Programme? Please contact the FCI Secretariat