Dispute Prevention & Handling Course (for FCI Members only)









A dispute in factoring, either small or big, has a direct impact on a seller-buyer relationship and, consequently, on a factor, increasing considerably his risk exposure. Disputes may occur anytime but, in many cases, the factor could detect them earlier by applying effective controls. This course focuses on the disputes causes & impacts but also stresses on the actions & policies a factor can implement to avoid them. The course is complementary with the “Seller Selection & Control” & the “Buyer Risk Control” courses, providing a complete understanding of all risk elements in Factoring & Receivables Finance business.

This course is suitable for professionals working in the international department, sales department, client management department, collection & operation department as well as in the risk monitoring department.



Participants take an on-line multiple choice examination covering the study material. Those who pass will receive a Proficiency Certificate.


Course is available twice (2) a year, every January & July. It is designed to be completed within two (2) months.



The course fee is Euro 150.-