Earlier this week, NLB Group enrolled staff in a tailor-made training programme created by the FCI Academy for the NLB Group, comprising of 2 parts, focusing on Risks & Operational aspects in Factoring and the FCI Two-Factor system. This training was hosted in Belgrade on 12-13 April.

The main objective of the training was to train staff to be able to recognize, analyse and efficiently manage the risks involved in the daily factoring operations; to show how to handle the FCI Two-Factor business both as Export and Import Factor and how to use edifactoring.com properly and efficiently, including tips and tricks to simplify the daily work.

Ms. Aysen Cetintas, FCI Education Director, and Mr. Spyros Tsolis, FCI Deputy Education Director, taught the students using their expert knowledge and leveraged on FCI’s 50+ years of experience.  

The first day of the training focused on risks involved in factoring, from the early stages of seller & buyer assessment to the management of daily operations and risks involved, focusing also on frauds & disputes prevention.

While the second day of the training dealt with the operational aspects of edifactoring.com, the communication platform of FCI. It also covered all main messages and their implications, including both legal & risk aspects. Day two ended with a two and a half hour Business simulation exercise where students were split up into six groups to review everyday business situations and discuss the various solutions and processes for each.

FCI Members can access these Tailor-made Training Programmes to train their staff too. Enquire about programmes and prices by emailing the FCI Academy at fci@fci.nl.