During Annual SME Banking Club Conferences for the Central and Eastern Europe region (CEE), business bankers and fintech experts meet to discuss the latest digital transformation trends in the SME banking segment and the role of new players in the SME financial services’ market.

Key Topics 2022

HOW AI IS DRIVING THE BANKING REVOLUTION

How AI is changing SME Banking. Banks’ use cases and strategies

DIGITAL CUSTOMER JOURNEY IN SME BANKING

How to provide the best class customer experience for SME customers in digital channels

MIND THE GAP: SERVICE QUALITY IN SME BANKING

Let's look at some of the challenges facing banks (and SMEs) in the search for true SME relationship banking and suggest efficient ways to make it happen.

COOPERATION WITH FINTECHS

Cooperating is a better option than going it alone. How banks and fintechs can deliver a better experience together.

CONTEXTUAL SME FINANCE

Financial organizations need to focus on business and individual contexts to significantly improve customer experience and sales effectiveness.

OPEN BANKING & INTEROPERABILITY

How to embrace interoperability and align with end-user platforms (banks, e-commerce, e-invoicing, accounting, and insurance offers) to compete for the benefit of the end-user (and scale).

FCI Regional Director CEE, SEE and the Middle East, Ms. Betül Kurtulus, will be a speaker.

More information and registration: https://smebankingconference.com/