About the role
FCI is seeking a highly organised and proactive Administrative Officer (Assistant) to support the day-to-day administrative, operational and logistical activities of FCI Academy. This role will work closely with the Education Director and wider FCI team to help ensure the smooth delivery of training programmes, webinars, workshops and other educational initiatives.

This is a position combining remote work with in-person presence as required. Applicants must be able to work within business hours aligned to CET. It is well suited to a candidate who values flexibility while also being available for in-person collaboration, planning meetings and support activities when needed. The successful candidate should be comfortable operating across both virtual and physical working environments in a professional international setting.

Role overview
The Administrative Officer (Assistant) will support the Education Director by coordinating schedules, documentation, communications and administrative processes across FCI Academy activities. The role is designed to help ensure the efficient delivery of educational programmes while enabling the Education Director to focus on academic strategy, curriculum development and quality assurance.

Key responsibilities

• Provide day-to-day administrative support to the Education Director
• Maintain organised documentation for FCI Academy programmes, courses and training materials
• Prepare agendas, minutes, action points and follow-up items for meetings
• Respond to education-related administrative enquiries
• Support budgeting, invoicing and expense tracking in coordination with Finance
• Coordinate the logistics of training programmes, webinars and workshops
• Liaise with trainers, speakers, regional directors, member institutions and external partners
• Support planning and maintenance of the FCI Academy training calendar
• Coordinate timelines, deadlines and deliverables across multiple initiatives
• Maintain accurate contact lists, records, participation statistics and feedback data
• Support reporting, summaries and internal dashboards
• Help ensure consistency across templates, certificates, attendance records and administrative workflows

Profile
We are looking for a candidate who is detail-oriented, dependable and service-minded, with the ability to manage a varied workload and coordinate effectively with multiple stakeholders.

Qualifications and experience

• Degree or diploma in Business Administration, Education Administration, International Relations or a comparable field
• Experience in an administrative or coordination role, preferably in education, training or an international organisation
• Ability to organise, prioritise and manage multiple tasks efficiently
• Experience supporting senior management or leadership is an advantage
• Knowledge of factoring, receivables finance or supply chain finance would be beneficial

Skills

• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to manage deadlines and competing priorities
• Proficiency in Microsoft 365, including Outlook, Excel, PowerPoint and Teams
• Confidence working in an international and multicultural environment
• Proactive, reliable and professional approach

Languages

• Fluent English, written and spoken
• Additional languages are an advantage

What we offer

• The opportunity to work in a global professional education environment
• Professional development opportunities within FCI Academy
• Opportunity to travel globally for trainings and/or events

How to apply
Interested candidates are invited to apply via the link below.