Dispute Prevention & Handling Course | FCI
Lisbon bridge
FCI Academy: Learn from the leaders of the Receivables Finance Industry

Dispute Prevention & Handling Course


A dispute in factoring, either small or big, has a direct impact on a seller-buyer relationship and, consequently, on a factor, increasing considerably his risk exposure. Disputes may occur anytime but, in many cases, the factor could detect them earlier by applying effective controls. This course focuses on the disputes causes & impacts but also stresses on the actions & policies a factor can implement to avoid them. The course is complementary with the “Seller Selection & Control” & the “Buyer Risk Control” courses, providing a complete understanding of all risk elements in Factoring & Receivables Finance business.


This course is suitable for professionals working in the international department, sales department, client management department, collection & operation department as well as in the risk monitoring department.


Participants take an on-line multiple choice examination covering the study material. Those who pass will receive a Proficiency Certificate

Course duration

The course is available twice (2) a year, every January & July. The registration closes on the 24 of the month before the course starts. It is designed to be completed within three (3) months.

You will receive your login details and further instructions / information on the first day of the course provided we received the remittance.


The course fee is Euro 150 for FCI members and Euro 200 for non-members.